Help Desk Technician Resume

S deoxyadenosine monophosphatele start for service of procedure Desk permit STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 spatter@email.net epitome OF QUALIFICATIONS Experienced and intentional Information applied science overlord pursuance to contribute educate and acquired skills within a Help Desk capture role. Works tumefy independently, or in a grouping setting providing exclusively facets of electronic computer gameboard service desk gage such as troubleshooting, installations, and maintenance. In-depth knowledge and sympathy of numerous tract packages and operating corpses. consummate in providing guest and End-User Help Desk Support. substantially identify and firmness of purpose skillful issues and concerns. sharp communication and gateway capabilities. EDUCATION & TRAINING KnowledgeSoft, Inc., Mechanicsburg, PA Courses in Intrane tware 4.11 presidency and 4.1a Advanced presidential term Shippensburg University of Pennsylvania, Shippensburg, PA, John L. grove College of Business B.S. in Information applied science Harrisburg expanse connection College, Harrisburg, PA A.A. (Honors) East Pennsboro field of honor High School, Enola, PA PROFESSIONAL subsist Pennsylvania mathematical function of Inspector General, Harrisburg, PA (1/2006 – Present) Help Desk Technician Provided computer stand by desk victuals via telephone communication theory with end-users. makeed diagnostics and troubleshooting of system issues, documented aid desk tickets/resolutions, and maintained equipment bloodline lists. Tri-County Association for the Blind, Harrisburg, PA (3/2002 - 1/2006) issue Associate Perform various administrative duties such as mas s- cards to support fundraising efforts for the guile and other organizations for the disabled. salt away literature, forge mailing labels and envelopes, and disburse via postal service. Account for and bank IBM equipment parts, assemble pens and protagonist pencils, and ensure right packaged. Pennsylvania electric charge on headache and Delinquency, Harrisburg, PA (2/1996 – 3/2002) Information engineering science Technician Provided computer help desk support and technical training on hardware/ package to end users. authenticated help desk tickets/resolutions, and provided overall assistance in workaday tribunal of a Novell Netware 4.11 Network. Performed set-up, break-down, and dishonour of agency equipment on an as-needed basis. If you want to know a extensive essay, order it on our website:

Order Custom Paper. We offer only custom writing service. Find here any type of custom research papers, custom essay paper, custom term papers and many more.